PS. The day after I delivered the course to the training team, the training team manager walked
in with a sign around his neck that said "I know everything!", which is especially hilarious knowing this particular manager and his controlling nature. Fortunately, his own self awareness and sense of humour always previaled, and showed up again a moment
later when he turned the sign over to reveal "I know some things". First of all, how much fun is it when someone is willing to "play along", and second of all, how different the world would be if we all really knew the truth of it.